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The graph shows the results of a survey of small-business owners who were asked which business ski ...
The graph shows the results of a survey of small-business owners who were asked which business skills they would like to develop further. (Source: American Express) Fine print: Note: Multiple responses allowed Source: OPEN from American Express Small Business Monitor survey of 625 small-business owners with fewer than 100 employees. Margin of error \( \pm 4 \) percentage points.
Refer to the fine print in the graphic to answer the following questions about the survey. a) How many surveys were submitted? b) How would readers know multiple responses were permitted if it had not been stated? c) Select ONE of the identified top reasons small-business owners want better customer service skills. Based on the information in the graphic, provide an interval estimate for the population parameter for the reason you selected. Define the parameter and explain the process you used to determine the interval estimate.