(Solved): Question 9 Mark this question Zola and her team of servers at a local restaurant met to determine w ...

Question 9 Mark this question Zola and her team of servers at a local restaurant met to determine what their goals should be for the summer. Here is one of the goals that they created: "In the next 90 days, the serving team will increase restaurant traffic by \( 10 \% \) by providing exceptional customer service in a variety of ways." Which SMART component is missing from this goal? The goal is not time-phased. The goal is not specific. The goal is not measurable. The goal is not action-oriented. Question 10 Mark this question Cynthia is defining the roles of the members of her team, including specific responsibilities for each person. Which phase of team development does Cynthia's action represent? Storming Forming Norming Performing Question 11 Mark this question Which of the following statements best describes "flexibility" as it relates to effective teams? Committing to long-term goals Utilizing the highest quality resources Working individually instead of as a group Adapting quickly and easily to new responsibilities Question 12 Mark this question Which of the following statements about virtual communication is true? Virtual communication is effective for recurring meetings when the team is geographically separated. Virtual communication decreases the speed of collaboration. Virtual communication eliminates the risk of misunderstandings. Virtual communication is best used for recapping processes. Which statement describes a potential benefit of ambiguity? Introducing ambiguity improves the clarity of the situation by providing greater detail relative to the distinct options that are available. Ambiguity creates the opportunity for team members to create and implement their own performance goals, which may deviate from team goals. Ambiguity allows team members to expand their roles beyond the scope of the project. Allowing ambiguity to exist around the methods and details provides the opportunity for unexpected and creative solutions. Question 14 Mark this question Which of the following is NOT a core characteristic of high performing teams? Trust among team members Diverse skill sets Effective communication Multiple team leaders