(Solved): Paula, a plant manager, received an e-mail from the CEO stating that the company will now be focusin ...

Paula, a plant manager, received an e-mail from the CEO stating that the company will now be focusing on customer service. The e-mail also stated that all plant managers need to implement this policy and coordinate the activities related to this strategy for their lowest-level managers. Paula is a(

) board member. top manager. team leader. middle manager. first-line manager.