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(Solved): Module 2: Appliance Warehouse Case In this case, you are a new member on the IT team. You will work ...



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MindTap Cengage Learri X
extbook/mis/tilley_80058/student/html/aw_email_case/mod2_index.html
May 21
Carlie Davis
Deadlines
x MindTap-Cengage Learn X
extbook/mis/tilley
80058/student/html/aw_email_case/mod2_index.html
May 21
Carlie Davis
Deadlines
Ix Mindlap-Cengage Learn X
Etbook/mis/tilley_80058/student/html/aw_email_case/mod2_index.html
May 21
Carlie Davis
Deadlines.
IContent
x MindTap-Cengage Learr X
engage.com/nextbook/mis/tilley_80058/student/html/aw_email_case/mod2_index.html
nammadi
Q SModule 2: Appliance Warehouse Case In this case, you are a new member on the IT team. You will work with your manager on projects to develop and support the company's information system.

X MindTap Cengage Learri X extbook/mis/tilley_80058/student/html/aw_email_case/mod2_index.html May 21 Carlie Davis Deadlines It turns out that Mae wants all of these items and analysis.... Carlie Davis More Detail I probably didn't give you enough information...... Carlie Davis May 19 New Project! Hopefully by now you've reviewed our website... Carlie Davis Welcome aboard! Welcome to Appliance Warehouse!.. /mis/tilley 80058/student/html/aw_email_case/mod2_index.html# ch RI O • J ts 40 - May 20 May 18 Systems Analysis & Desig X Carlie Davis Hi Mahsa, Hopefully by now you've reviewed our website, the template library, and the resource library. We've got a big project about to kick off and we need your help! The owner, Mae Roth, would like Appliance Warehouse to create a service department as one of our product offerings. Management needs to determine whether we are well suited to expand into this new specialty. Currently, we have two customer-facing departments: Appliance Sales and Replacement Parts. If we choose to create a service department, this will add a third customer-facing department to Appliance Warehouse. No longer will we need to refer customers to outside repair service companies. We will be able to sell new appliances, sell replacement parts, and service appliances. Truly, we will be a one-stop shop for all home appliance needs! As our new systems analyst, we need your help with some organizational and industry research. First, you need to familiarize yourself with our organization. You should create an organizational chart so you can visualize how we will layout AW's organization with the additional proposed department. Next, you will need to perform an analysis, such as a SWOT diagram, to assess whether this new service specialty will be an appropriate strategy for us long term. So glad to have you on-board! Cardio C W 88°F ^ Co $ 40 OF ly 112 18 fg 144 Grammarly ho fm + 16 May 19, 2022: DI ENG insert 5:32 PM 5/22/2022 E INE BANG & prt sc x MindTap-Cengage Learn X extbook/mis/tilley 80058/student/html/aw_email_case/mod2_index.html May 21 Carlie Davis Deadlines It turns out that Mae wants all of these items and analysis... Carlie Davis More Detail I probably didn't give you enough information.... Carlie Davis New Project! Hopefully by now you've reviewed our website. Carlie Davis Welcome aboard! Welcome to Appliance Warehouse!... mes/tilley 80056/student/html/aw mail case/mod2 index.html BI O 16 $ fa 4 IOI % 5 A May 20 May 19 May 18: 40 6 Systems Analysis & Desig X Carlie Davis Hi Mahsa, I probably didn't give you enough information about this proposed service department. The service department will have technicians to go out and fix the customer's broken appliances. This will require people to set up the home service appointments, technicians to assess, estimate, and fix the appliances, and coordination with parts department to get the necessary parts for repair. The parts department may need to change their inventory and ordering process to accommodate the larger volume of parts needed with the new service department. As the analyst, we are looking to you to for recommendations. Make sure to create an opportunity statement for this new department. And make sure that the mission statement on our website is still appropriate. If it is no longer appropriate, please make a suggestion regarding a modification for the mission statement. Thanks. Carlie ?Forward Reply Now & 4- 7 W ly * + 8 8 144 9 Grammarly 88°F ?11 O e ADI - x + COLDUR May 20, 2022: M 33 4 4 + = ENG insert 5:32 PM 5/22/2022 0 BANG & OLUFSEN prt sc delete ? backspace x Mindlap-Cengage Learn X Etbook/mis/tilley_80058/student/html/aw_email_case/mod2_index.html May 21 Carlie Davis Deadlines. It turns out that Mae wants all of these: items and analysis... Carlie Davis More Detail I probably didn't give you enough information.... Carlie Davis May 19 New Project! Hopefully by now you've reviewed our website... Carlie Davis Welcome aboard! Welcome to Appliance Warehouse!!... /tilley 80058/student/html/aw_email case/mod2_index.html# O Bi P a IDI 4 $ 4 % 5 www May 20 May 18 40 6 Systems Analysis & Desic X Carlie Davis Hi Mahsa, It turns out that Mae wants all of these items and analysis by the end of business today! Please get me these documents at least an hour before our scheduled meeting. Thanks! Carlie ? Forward Reply Now: & 7 G W ly * 8 144 ( 9 tio ) Grammarly 88°F ? 0 gm ADI - 112 X + May 21, 2022 ?! ** = d ENG insert t 5:32 PM 5/22/2022 0 BANG & OLUFSEN prt sc delete backspace X ? home Content x MindTap-Cengage Learr X engage.com/nextbook/mis/tilley_80058/student/html/aw_email_case/mod2_index.html nammadi Q Search Welcome aboard! BUT Message Carlie Davis May 18, 2022: Carlie Davis Deadlines X It turns out that Mae wants all of these items and analysis... Hi Mahsa, ged Carlie Davis More Detail Welcome to Appliance Warehouse! We are so glad to have you on-board! We have a big project starting up and need you to get familiar with our organization right away. I suggest that you review our website, the template library, and the resource library to familiarize yourself with Appliance Warehouse. I probably didn't give you enough. information Carlie Davis Welcome to AW! New Project! Carlie Hopefully by now you've reviewed our website... Carlie Davis ? Forward Reply Now Welcome aboard! Welcome to Appliance Warehouse!... O O BI L www R fts eted am alders ew Folder to search * 14 40 May 21 May 20 May 19 May 18 12 [1- G ly Systems Analysis & Desig X (? ho 88°F Grammarly ENG V 12 5:32 PM 5/22/2022 BAN


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The service department is expanding its business and therefore needs the expansion of its services. With the growth of the service department, they will have to provide HOME SERVICE, which will allow more staff to make appointment in customers to pro
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