Colleen Company has gathered the following data pertaining to activities it performed for two of its major customers.
Colleen sells its products at $200 per unit. The firm’s gross margin ratio is 30%. Both Jerry and Kate pay their accounts promptly and no accounts receivable is over 30 days. After using business analytics software to carefully analyze the operating data for the past 30 months, the firm has determined the following activity costs:
Required:
1. Using customers as the cost objects, classify the activity costs into cost categories (unit-level, batch-level, etc.) and compute the total cost for Colleen Company to service Jerry, Incorporated and Kate Company.
2. Compare the profitability of these two customers.